INVENTING THE FUTURE OF TECHNICAL EDUCATION

2017 TRAINING CALENDAR

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Essential Supervisory Skills

Location: Barcelona, Spain

Dates:  23 October - 27 October, 2017

Course fee: 2600€ + VAT

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Programme Overview
This Essential Supervisory Skills workshop is an ideal training course for any Supervisor or Team Leader who has to manage people but still has to work as part of the team.  Managing staff effectively is challenging but it can also be extremely rewarding. Individuals’, teams’ and organisational success come from consistent and effective management.

The programme addresses the fundamental elements of how to maximise performance via management skills, looking at motivation and leadership amongst many other topics. It will give the delegates a concrete base, methods and tools to apply proven management practice and achieve high performance and a “happy” workforce.

Essential Supervisory Skills will equip you with proven supervisory techniques that you can put into action immediately. The skills savvy supervisors use to plan, organize, communicate and monitor will become part of your toolkit to effectively manage everyday interactions with greater ease. You will learn to leverage both your hard skills and your people skills to meet your new challenges with increased confidence, respect and power.

Who should attend
This course is ideal for anyone who has responsibility for managing a team or group of people. This course will help those relatively newly appointed to a supervisory role who want to build their skills in the essential of people management.

Training objectives
By the end of this training course, participants will:
  • Identify functions of supervisors and managers;
  • Utilize testing tools and technologies to improve the effectiveness of supervisors;
  • Develop and improve management skills (including assessment of staff, delegation of tasks, motivation, management of non-standard situations);
  • Efficiently set and monitor SMART objectives
  • Use modern motivation theories to manage the team efficiently
  • Apply advanced communication skills techniques
  • Implement efficient time-management tools
  • Manage workplace efficiently to achieve business goals.

Related Courses:

Course Outline
Effective Supervision Skills
  • Understanding Management
  • The Functions of Management
  • Setting Team Goals
  • Organizing Work
  • Assigning Work
  • Delegating Effectively
  • Management Controls
  • Giving Feedback
  • Managing with Authority
 
Interpersonal Communication Skills
  • Understanding Communication at work
  • Overcoming Barriers to Communication
  • Understanding Interpersonal Communication
  • Understanding and using Para verbal Communication
  • Developing your Speaking Skills
  • Developing Effective questioning
  • Improving your Influencing skills
  • Developing your Listening Skills
  • Shaping communication for maximum impact
  • Knowing when to put it in writing

Time Management
  • Understanding Time Management
  • Prioritizing effectively
  • Avoiding Time Traps
  • Understanding Time Zones
  • Controlling Email
  • Setting Goals
  • Prioritizing effectively
  • Using your Planner
  • Learning to take control
  • Tackling Procrastination
  • Dealing with Interruptions
  • Crisis Management

Managing Employee Performance
  • Understanding Performance Appraisal
  • The Manager's Role in Performance Management
  • Managing the Performance Review Meeting
  • Giving Constructive Feedback
  • Employee Performance Planning
  • Development Planning
  • Competency Assessment
  • Career Management
  • Training Needs Identification
  • Supporting Development
  • Applying Recognition and Reward
  • Managing Poor Performance
  • Recognizing poor Performance
  • Counseling and support
  • Taking Disciplinary Action

Manage Effective Workplace Relationships
  • Managing Relationships
  • Managing Diversity
  • Cross-Cultural Communication
  • Building Trust and Respect
  • Internal Communication – Managing Ideas and Information
  • Using Feedback
  • Resolving Workplace Conflict
  • Networking
Methodology
​To enhance learning effectiveness, hand on experience will be emphasised in this programme through role-plays in class presentation, group facilitation and class critique.
Case studies, group discussions and video support will also be used to enhance learning experience. Fun quizzes will be injected to provide formative assessment and a fun learning environment.
  
Classes, books and training materials.
Entry level test.
Free Internet access.
International certificate upon completion of the course.
Coffee breaks and a buffet lunch daily.

*Fees do not include charges for travel and accommodation costs
​ 
Tuition fees include
Features
  1. NEW SKILLS
    Learn, improve and share new skills with best instructors
  2. PROFESSIONAL NETWORK
    Make your professional network wider, meeting new people of your area
  3. VARIETY OF LOCATIONS
    Choose best venue with big variety of locations of courses
  4. SUPPORT
    Receive one year post-training support
  5. ENJOY YOUR TIME
    Enjoy your time with our cultural programs
  6. ONLINE COURSES
    Maximize your flexibility with online courses
Training Location
Barcelona, Spain
Essential Supervisory Skills

Dates
23 October - 27 October, 2017

Course fee
2600€+VAT
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